QWEST CUSTOMERS: The 480e is programmable to the QWEST configuration. Once you have received your 480e, Qwest customers must call 1-800-332-3487 to download the Home Receptionist service package.
For other configurations of the phone, the manufacturer offers a free web configurator service available at the following link:
http://www.aastratelecom.com/support/show_downloads.asp?p=216